Privacy Policy

1: Owner and Data Controller

This website is hosted at https://www.jwrecovery.co.uk.

This website is provided by MMN MATTHEW’S Media Networks LTD, a registered company in England and Wales (company number 12377292) based in Cardiff, Wales that provides media production and training services to local businesses and organisations.

You can contact our privacy department here:

MMN MATTHEW’S Media Networks LTD Privacy Enquiries 
c/o Matthew Tyler-Howells 
37 Handley Road 
Pengam Green 
Cardiff, United Kingdom 
CF24 2HF

[email protected]

2: Policy Terms

Policy Information and Expiry

This policy, version JW-0.1, was last updated on Thu, 10 December 2020. This policy is valid and standing until it is updated and renewed.

This policy resides at https://www.jwrecovery.co.uk/privacy.

The general policy for MMN sites will take preference if there are any errors or inconsistencies in this policy document. The general privacy policy for MMN sites is available here (click).

Terms and Definitions

Throughout this privacy policy document, the terms “we”, “us”, “our”, “the company” and “owner” refer to MMN MATTHEW’S Media Networks LTD.

The terms “you”, “visitor” and “user” refer to you, the visitor to the website.

We use an opt-out system for agreeing to these legal terms. By visiting this website, you are automatically accepting our privacy policy. If you do not agree to this privacy policy, you must stop using this website and our services immediately. We also recommend that you clean your browser’s cookies cache after terminating the use of this website.

This does not prevent you from using externally hosted services, such as our social media pages unless integrations are used. In this case, this will be explicitly identified and stated to you.

3: Visiting this Website

What is this service and why is data collected?

We use tracking and analytics tools to produce analytics reports and monitor our website’s usage.

What services are used?

We use Jetpack, Google Analytics, Google Maps, and Google My Business.

What is my data used for?

From this, we can calculate the number of unique visitors to our website, how many times each page has been loaded, your interactions with each page and its contents, and what country you are visiting our page from.

What personal data is collected?

This is gathered using ‘cookies’, which are small files stored in your browser and on your computer. These cookies are stored and obtained whenever you load our website. The presence of one of our cookies indicates that you are a regular visitor to this website. Data collected includes what device you are using (manufacturer, model, make), operating system, internet browser and IP address.

How long is data stored for?

Cookies usually last a maximum of 7 days on your computer. Our analytics data refresh and purge every 30 days.

What personal data is used but not stored?

Your IP (internet protocol) address is compared to a list of countries’ IP address ranges to identify which country you are visiting from and whether or not you should be given access to the website. This is not stored on our systems.

Google Analytics

Google Analytics is a web analysis service provided by Google Ireland Limited (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

Read Google’s privacy policy here: https://policies.google.com/privacy
Google Analytics opt-out browser add-on: https://tools.google.com/dlpage/gaoptout?hl=en

Jetpack: WordPress.com Stats

The Activity and WordPress.com Stats features records activities on the website including visited pages, interactions, IP addresses, browser client, referring URL (how you got to this website), browser language, country code, page loading times and timestamps.

For more information on what Jetpack and WordPress.com obtains, please see:

4: Embedded Content

What is this service and why is data collected?

We use embedded content from our own servers, other websites and other servers on this website through the use of IFrames (inline frames) and embedded code. Articles on this site may include embedded content (e.g. videos, images, articles, etc.).

What happens to my data?

We do not store details about your interactions with embedded data.

Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

5: Third-Party Services

We are not responsible for any third-party services and it is your responsibility to read their individual privacy policies and terms of service.

Elementor

Elementor is the designing tool we use to develop and stylise this website.

All data is processed by us, MMN MATTHEW’S Media Networks LTD within our WordPress.org CMS (content management system).

Read Elementor’s privacy policy here, although it is targeted towards web developers and the users of the service, so not you – the user of this website.

https://elementor.com/about/privacy/

Cloudflare

We use Cloudflare for SSL, HTTPS and website protection against DDoS (distributed denial of service) attacks.

Cloudflare may obtain personal data such as: IP address, your country code and browser client. Cloudflare may also store cookies on your device.

Read Cloudflare’s privacy policy here: https://www.cloudflare.com/privacypolicy

Social Media

Embedded posts to social media may be included on this website.

View Facebook’s privacy policy: https://www.facebook.com/policy.php

View Twitter’s privacy policy: https://twitter.com/en/privacy

View Instagram’s privacy policy: https://help.instagram.com/519522125107875

6: Contact Forms

What is this service and why is data collected?

Contact Forms allow you to contact us about an issue or enquiry, such as account issues and business enquiries. Data is collected to ensure that your message is not from a known spam sender or bot, and for us to be able to respond to your message.

What services are used?

We use Jetpack, Elementor and Elementor Pro.

What personal data is collected?

Your email address, phone number, IP address, browser client, country code, operating system and device type are all personal data that is used and stored when filling out and submitting through a contact form.

How long is data stored for?

This data is stored indefinitely on our email systems and our website.

7: Storing of Data

This website is hosted by German firm 1&1 IONOS on servers in the United Kingdom and Germany. Additional routing through Cloudflare is also used, using networks in the United Kingdom, EU countries and United States of America. Our company is registered in England and Wales, two countries that make up the United Kingdom.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

We will retain your data indefinitely until you tell us to remove it. You can do this by using the contact information at the top of the page. If you delete your account from our website, your details will be removed but may remain in backups. Wherever possible, we will try to remove it as soon as possible if we are able to.

8: What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

9: What data breach procedures we have in place

Part 1: We will close our website down following a data breach, deleting all data from our hosting partner 1&1 IONOS (UK), resetting details with our domain registrar GoDaddy (UK) and purging cache data on Jetpack and Cloudflare.

Part 2: We will send email notifications to registered users and post public alerts on our social media pages.

Part 3: We will check the last viable backup of our systems.

Part 4: We will restore our systems using a checked and verified backup. Users will be deleted alongside their data, meaning users will need to register for a new account.

Part 5: We will review any logs and see what procedures can be used in future to protect our systems and our users’ data.

10: Children’s data and safeguarding

This site is designed to be used by those over the age of 17 due to the services the business (JW Recovery) offers.

We do not ask for visitors’ ages and treat child visitors’ data as any other visitor’s data. Parents and children can contact us and we can delete the child’s data. We do not knowingly store any children’s data.